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8 May 2012

Patients give Papworth Hospital top scores in national survey

Papworth Hospital has achieved excellent results following the CQC’s national inpatient survey of 161 acute and specialist NHS trusts.

The survey asked patients what they thought about different aspects of the care and treatment they received whilst  at Papworth Hospital.  In eight out of the nine sections of questions Papworth Hospital scored ‘better’ compared with other trusts and ‘about the same’ as other trusts in the remaining one.

In this national survey of more than 70,000 inpatients, Papworth Hospital scores were consistently high with questions ‘Did you have confidence and trust in the doctor treating you?’ and ‘Did you have confidence and trust in the nurse treating you?’ scoring  9.5 and 9.2 out of 10, respectively.

Patients scored the question ‘Overall did you feel that you were treated with respect and dignity whilst in hospital’ 9.5 out of 10. The hospital was also particularly praised by patients on questions relating to the cleanliness of their hospital room or ward, scoring 9.4 out of 10.

Ann-Marie Ingle, Director of Nursing at Papworth Hospital said  "It is excellent news that Papworth Hospital’s care continues to be recognised so highly by our patients.  This is an achievement all our staff should be proud of."


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