In June 2026, Royal Papworth staff sent 316 Laudits to celebrate the everyday extraordinary achievements of their colleagues.
Our award-winning positive incident reporting platform, Laudit, allows our people to send positive feedback to one another in just a few simple clicks.
Everyone who receives a Laudit is automatically entered into a monthly draw and five winners are selected at random.
Our June winners were Elliot Phoenix, Gemma Ogilvie, Juliet Chetty, Reshma Chenkilathu Prasanna Kumar and Samuel Bannister.
Elliot Phoenix, Integration Specialist and Software Developer
Elliot has worked at Royal Papworth for 18 years. His colleague Martin praised him for providing excellent support and troubleshooting issues when systems failed to reboot successfully.
Congratulations Elliot, how does it feel to be a Laudit winner?
“I’m very humbled.”
What do you like most about working at Royal Papworth?
“The drive that staff have to always deliver exceptional patient care.”
Who inspires you?
“The incredible colleagues I’ve worked with both past and present.”
What was your first ever job?
“I was a health record clerk.”
What do you admire about the people in your team?
“The commitment to always deliver applications and other automated solutions to a high standard for clinical and administrative teams.”
What’s the last thing you completed that you’re proud of?
“The integration of patient data and documents from Lorenzo to the Shared Care Record.”
Do you have any hobbies?
“Football, cricket and pub quizzes.”
What’s something you’d like to get better at?
“Golf, I’m truly terrible.”
What’s the best piece of advice you’ve been given?
“It’s not really advice, but more of a quote that I follow when facing challenges ‘A problem shared, is a problem halved’.
Gemma Ogilvie, Exercise Specialist
Gemma joined Royal Papworth in 2007 as an admin assistant in cardiac services and moved to cardiac rehabilitation two years later as a rehabilitation assistant. She left the Trust in 2019 before returning in 2021.
Gemma's colleague Helen described her as an ‘absolute star’ in cardiac rehab, praising her professionalism, enthusiasm and unwavering support for patients and colleagues. Gemma consistently goes above and beyond, bringing a positive, can-do attitude, especially when things are tough.
Gemma Ogilvie
Congratulations Gemma, how does it feel to be a Laudit winner?
“I’m thrilled, it’s lovely to be recognised for the work that you do.”
What do you like most about working at Royal Papworth?
“Working at a world-renowned hospital and working with the amazing cardiac rehab team.”
Who inspires you?
“My team.”
What’s your favourite hobby?
“Running.”
What do you admire about the people in your team?
“How hardworking they are. The team is always striving to deliver the best service for our patients. I also admire how they constantly review and amend the service to keep up with current practice.”
What are you most looking forward to and why?
“Christmas, it’s the BEST time of year!”
What’s the last thing you completed that you’re proud of?
“The Great Eastern Half Marathon.”
What’s something you’d like to get better at?
“Running.”
Do you have a favourite book, film or TV show?
“Stranger Things.”
Juliet Chetty, Deputy Sister
Juliet has worked at Royal Papworth since April 2023 and was recently recognised for achieving her Advanced Life Support (ALS) provider qualification. This achievement reflects her hard work, dedication and commitment to ongoing professional development.
Juliet consistently demonstrates professionalism, calmness and a patient-focused approach in the cath labs. Her new qualification further strengthens the team’s ability to respond effectively to emergencies and highlights her resilience, confidence and ability to perform under pressure.
Juliet Chetty
Congratulations Juliet, how does it feel to be a Laudit winner?
“Ecstatic, I also feel valued and recognised for the efforts put into my day of hard work.”
What do you like most about working at Royal Papworth?
“I love the diversity and humility of working with people from all over the world of different backgrounds and expertise. I also love the work that we do and the difference it makes to the lives of our patients and their loved ones.”
Who inspires you?
“There is no one person who inspires me, however I have a lot of admiration for the elderly as they’re quite resilient.”
What do you admire about the people in your team?
“I love that we care about each other, there is always a supportive culture, especially during trying times.”
Do you have any hobbies?
“I love the outdoors, going to the gym, socialising and hosting guests.”
What’s the most adventurous thing you’ve done?
“Moving to the UK to continue nursing in my forties.”
What’s your proudest accomplishment?
“I can't pick one, I think all accomplishments in life should be celebrated and appreciated.”
What’s something you’d like to get better at?
“Making time for myself.”
What’s the best piece of advice you’ve been given?
“To be happy in whatever you do.”
Reshma Chenkilathu Prasanna Kumar, MDT and Planning Coordinator for Cardiology
Reshma has worked at Royal Papworth since 2023. She was praised by her colleague Biagio for being dedicated, hardworking and consistently going above and beyond to support others and ensure that pathways are safe, effective and patient-focused.
Reshma’s knowledge, kindness, compassion and commitment to our Trust’s values make her a highly valued member of the team.
Reshma Chenkilathu Prasanna Kumar
Congratulations Reshma, how does it feel to be a Laudit winner?
“I feel so happy to be recognised.”
What do you like most about working at Royal Papworth?
“I feel like working at Royal Papworth is an opportunity to be a part of a specialist centre that is recognised for excellence in delivering high-quality patient care. I’m particularly attracted to the strong culture of teamwork, the emphasis on continuous learning and innovations, and the chance to deliver high-quality patient service while continuing to develop my skills.”
If you could master any skill immediately, what would it be?
“I’d like to develop my skills in leadership management, and I’ve already tried to get training on that side which will help me to build my career.”
What do you admire about the people in your team?
“Teamwork and my team always trying to deliver the best for patients.”
What was your first ever job?
“I was an ayurvedic practitioner in India.”
What’s your proudest accomplishment?
“The day when I graduated doing my post-graduation in public health from UK, coming from India with my four-year-old son.”
What’s something you’d like to get better at?
“To improve my skills and build my career.”
Samuel Bannister, Specialist Speech and Language Therapist
Samuel joined Royal Papworth one year ago. He was recognised by his colleague Allaina for doing an outstanding job as the hospital’s only registered speech and language therapist.
Samuel calmly works through his caseload, asking for advice when needed and doing his absolute best for patients.
Samuel Bannister
Congratulations Samuel, how does it feel to be a Laudit winner?
“It feels special to be recognised by my colleagues. There are so many brilliant people working at Royal Papworth, so I’m very grateful to have been nominated and chosen as a Laudit winner.”
What do you like most about working at Royal Papworth?
“I really enjoy the variety and complexity of the patients I work with across the hospital. I also enjoy working in a shared-caseload team where we can support each other, share ideas and work collaboratively to provide the best care for our patients.”
Who inspires you?
“My family inspire me, particularly in the way they approach challenges with resilience, humour and perspective.”
What was your first ever job?
“I worked in the stock room at John Lewis.”
What do you admire about the people in your team?
“They’re hardworking, kind and supportive, and I admire how collaborative they are. Everyone brings different knowledge and experience, and there’s always someone willing to help or offer a different perspective.”
If you could master any skill immediately, what would it be?
“I’d love to be able to master the bass guitar or piano or perhaps be instantly fluent in a second language like Spanish!”
What’s your favourite way to spend a day off?
“Going for a long run or walk, reading a good book or watching some live music.”
What’s your most treasured possession?
“I have an old Steinway piano which previously belonged to my great grandparents and has a lot of sentimental value.”
Do you have a favourite book, film or TV show?
“My favourite book is Piranesi by Susanna Clarke, my favourite TV show is It’s Always Sunny in Philadelphia, and my favourite film is Jurassic Park.”