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Visiting a loved one in hospital is extremely important, both for patients and those visiting. It can play a vital role in keeping patients motivated, helping them with rehab, reducing deterioration and improving outcomes. 

We actively encourage visiting. Our teams will support patients to receive visits from people they want to see, in a safe way.

To ensure safe visiting, there are some things you can do to help, such as hand washing and not visiting if you are unwell. 

Very occasionally there might be exceptional circumstances where, despite precautions put in place, an in-person visit may not be possible. For example, this could be due to an outbreak of flu or norovirus.

Ward visiting times

Critical care (including enhanced recovery unit)

Visiting times

10:00 to 22:00 (no visiting between 14:00 - 15:00 to allow for patient rest). 

A maximum of two visitors are allowed per patient at any one time. These visitors can change each day. 

Visiting outside of these times can be made in exceptional circumstances. This should be discussed with the nurse in charge and/or duty matron. 

Contact

Critical care north - 01223 638870 

Critical care south - 01223 638280

Enhanced recovery unit - 01223 638101

Access guide

View the access guide on the AccessAble website (link to external site)

3 North East - Cardiology

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30–13:30 and 17:30–18:30)

Contact

Reception - 01223 638350 

3 North East - 01223 638446

Coronary care unit (including PPCI patients) - 01223 639333

Access guide

View the access guide on the AccessAble website (link to external site)

3 South - Cardiology

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638305 

3 South East - 01223 638306 

3 South West - 01223 638304 

Access guide

View the access guide on the AccessAble website (link to external site)

4 North - Respiratory

Visiting times

Open visiting.

Contact

Reception - 01223 638430  

4 North West - 01223 638355

4 North East - 01223 638365

Access guide

View the access guide on the AccessAble website (link to external site)

4 South West

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638475 

4 South West - 01223 638440 

Access guide

View the access guide on the AccessAble website (link to external site)

4 South East (Cystic Fibrosis)

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638475 

4 South East - 01223 638410

Access guide

View the access guide on the AccessAble website (link to external site)

5 North - Surgery

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638510 

5 North East - 01223 638520 

5 North West - 01223 638525

Access guide

View the access guide on the AccessAble website (link to external site)

5 South - Surgery

Visiting times

11:00 – 20:00

(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)

Contact

Reception - 01223 638545 

5 South East - 01223 638535 

5 South West - 01223 638515

Access guide

View the access guide on the AccessAble website (link to external site)

Day Ward

Visiting times

One visitor allowed in bays/side rooms per patient for pre-procedure only.

Unfortunately, due to capacity, we cannot accommodate visitors in the treatment lounge.

Patients' visitors / next-of-kin will be contacted when the patient is ready for discharge.

Contact

01223 638150

Access guide

View the access guide on the AccessAble website (link to external site)

Do not visit if you have been unwell 

Please do not come into our hospital - either for an appointment or to visit an inpatient - if you are unwell with flu, Covid-19 or norovirus. 

If you have been sick or had diarrhoea in the past 48 hours please also stay at home. This is really important to prevent the spread of infection and keep our patients and staff safe. 

We can support your visit virtually using video calling. 

Visiting policy

It is essential for the safety of our patients and staff that you do not visit if you:

  • Have tested positive for COVID-19.
  • Are showing symptoms of COVID-19, flu or have flu-like symptoms.
  • Have had a case of diarrhoea or vomiting in the past 48 hours. 

This will help to protect our vulnerable patients and keep our staff safe.

Coming into hospital when you are unwell risks creating an outbreak, forcing us to reduce our services. 

If you are unable to attend in person due to the above factors or any other reason, please let us know. Our teams will support you with alternative arrangements, for example a video call. 

We may need to change our visitor policy at short notice. If we do need to restrict visiting for any reason, we will review this on an ongoing basis with the aim of lifting restrictions as soon as we can. 

Face masks

We are following national guidance on face masks.

Each NHS trust completes their own risk assessment based on national and local risks, such as infections rates and the fact our hospital benefits from single inpatient bedrooms.

With consideration of the above, our guidance is that patients and visitors do not need to wear a mask unless they choose to.

The exception to this is cystic fibrosis patients, who are required to wear a mask in public areas, when not in their room.
 

Getting here

Visitor guidelines

  • Please wear a surgical mask when in a patient's bedroom if requested to do so.
  • Please wash your hands on entering and leaving the ward and use alcohol gel regularly.
  • There may be times when you also need to wear enhanced personal protective equipment (PPE), including a visor, gloves and apron. You will be advised and helped by a member of staff if this is the case.
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