Visiting policy
If you have tested positive for COVID-19, are showing symptoms of COVID-19 or other flu-like symptoms, or have had a case of diarrhoea or vomiting in the past 48 hours, please do not visit our hospital. This is essential for infection prevention and control to protect our vulnerable patients and keep our staff safe.
If you are unable to attend in person due to the above factors or any other reasons, please let our team know and we will help support you with a virtual visit.
Face masks
We are following national guidance in relation to face masks. Each trust completes their own risk assessment and our hospital benefits from single en-suite rooms for all our inpatients.
With consideration of the above, our guidance is face masks should be worn in all clinical rooms (in outpatient and inpatient areas).
Patient and relatives are welcome to wear face masks on entering the hospital if they want to.
Outbreak and hospital acquired infections are under constant review by our infection prevention and control team.
Visitor guidelines
- Do not visit a patient if you have COVID-19.
- If you are displaying COVID-19 or flu-like symptoms, or have had a case of diarrhoea or vomiting in the past 48 hours, please stay at home and do not visit, even if you have tested negative.
- If a patient has tested positive for COVID-19, they should not have visitors within five days of the positive result unless there are exceptional circumstances and the visit has been agreed by the nurse in charge.
- Please wear a surgical mask when in a patient's bedroom if requested to do so.
- Please wash your hands on entering and leaving the ward and use alcohol gel regularly.
- There may be times when you also need to wear enhanced personal protective equipment (PPE), including a visor, gloves and apron. You will be advised and helped by a member of staff if this is the case.
We may need to change our visitor policy at short notice in line with any changes to the risk of COVID-19 transmission.
Ward visiting times
Visiting times
10:00 to 22:00 (no visiting between 14:00 - 15:00 to allow for patient rest).
A maximum of two visitors are allowed per patient at any one time, though these visitors can change each day.
Visiting outside of these times can be made in exceptional circumstances, and should be discussed with the nurse in charge and/or duty matron.
Contact
Critical care north - 01223 638870
Critical care south - 01223 638280
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
Open visiting
Contact
Reception - 01223 638350
3 North East - 01223 638365
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
11:00 – 20:00
(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)
Contact
Reception - 01223 638305
3 South East - 01223 638306
3 South West - 01223 638304
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
11:00 – 20:00
(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)
Contact
Reception - 01223 638430
4 North East - 01223 638450
4 North West - 01223 638446
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
11:00 – 20:00
(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)
Contact
Reception - 01223 638475
4 South West - 01223 638440
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
11:00 – 20:00
(With the exception of protected meal times from 12:30 – 13:30 and 17:30 – 18:30)
Contact
Reception - 01223 638475
4 South East - 01223 638410
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
11:00 – 20:00
(With the exception of protected meal times from 17:30 – 18:30)
Contact
Reception - 01223 638510
5 North East - 01223 638520
5 North West - 01223 638525
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
11:00 – 20:00
(With the exception of protected meal times from 17:30 – 18:30)
Contact
Reception - 01223 638545
5 South East - 01223 638535
5 South West - 01223 638515
Access guide
View the access guide on the AccessAble website (link to external site)
Visiting times
One visitor allowed per patient.
Contact
01223 638150
Access guide
View the access guide on the AccessAble website (link to external site)